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General Trading Terms of HAYLEY TEAM LIMITED

These Terms & Conditions govern all quotations, purchase orders, supply agreements and cross-border industrial procurement transactions between HAYLEY TEAM LIMITED (hereafter referred to as “the Supplier”) and any corporate buyer, manufacturer or purchasing client (hereafter referred to as “the Client”). By submitting an order, accepting a quotation or completing payment for industrial goods, the Client unconditionally accepts and agrees to abide by all clauses stated below.

1. Company Legal Identity & Verification
Registered Entity Information

Legal Name: HAYLEY TEAM LIMITED

Companies House Registration Number: 17155600

Date of Incorporation: 14 April 2026

EORI Customs Registration Code: GB047389484000

Business Email: sales@hayleyteam.com

Business Phone: [Insert Official UK Contact Number]

UK VAT Number: [Insert VAT ID upon registration]

Official Registration Statement

HAYLEY TEAM LIMITED is a legally incorporated private limited company registered under the laws of the United Kingdom. All corporate registration records are publicly available on the official UK government platform GOV.UK operated by Companies House. Clients may verify our legal standing free of charge by searching our company number 17155600.

Whilst our legal corporate entity was formally incorporated on 14 April 2026, our core operational team consists of industry specialists with long-standing experience in high-value industrial sourcing, global logistics and factory supply chain management. We maintain cooperative physical warehouses and stable direct manufacturing partnerships to deliver consistent industrial procurement services to worldwide clients. Our UK limited liability registration ensures full compliance for cross-border trade, EORI customs clearance and international VAT settlement for all bulk industrial orders.

2. Definitions

  • Industrial Goods: All high-unit-price industrial machinery, raw materials, automation spare parts, heavy equipment components and engineering supplies supplied by the Supplier.

  • Quotation: Written pricing document issued via sales@hayleyteam.com, valid for a fixed period as stated on the document.

  • Order: Confirmed purchase request submitted by the Client and formally acknowledged by the Supplier.

  • Delivery Lead Time: Estimated shipping timeline stated in quotations, subject to stock status and international logistics schedules.

  • Working Days: Days excluding UK public holidays, weekends and global shipping peak seasons.

3. Quotations & Product Specifications

  1. All written quotations issued by HAYLEY TEAM LIMITED are valid for 15 working days unless a different expiry date is clearly marked. After expiry, pricing and stock availability will be reconfirmed.

  2. Product specifications, dimensions, model numbers and performance parameters are provided based on manufacturer official data. The Client shall fully verify all product details before order confirmation. The Supplier shall not be liable for losses arising from incorrect model selection confirmed by the Client.

  3. Images and product descriptions displayed on official channels are for reference only; binding technical data shall follow official manufacturer documentation.

4. Stock Status & Out-of-Stock Arrangement

  1. All inventory data provided by the Supplier is updated daily. Real-time stock quantity will be confirmed via email upon client request.

  2. If ordered items are temporarily out of stock, the Supplier shall notify the Client of the estimated restock lead time without delay. The Client reserves the right to cancel the order free of charge if the restock schedule fails to meet business demands.

  3. For limited-batch high-value industrial equipment, stock allocation follows the sequence of confirmed paid orders.

5. Pricing, Tax & Customs Charges

  1. Quoted prices exclude international freight, destination import duties, import VAT and local customs clearance fees unless explicitly marked as DDP delivery terms.

  2. All UK domestic transactions will include applicable VAT; cross-border shipments will be processed under the Supplier’s EORI number GB047389484000 to simplify export customs procedures.

  3. Any tariff adjustment, customs authority fee or regulatory surcharge implemented after quotation issuance shall be borne by the Client unless agreed otherwise in a signed framework contract.

6. Payment Terms & Accepted Payment Methods

  1. The Supplier accepts secure B2B payment methods for all industrial bulk orders: Telegraphic Transfer (T/T), Bank Wire Transfer and Letter of Credit (L/C).

  2. Standard payment schedule: Deposit upon order confirmation, full balance settled before shipment, unless custom instalment terms are signed into a formal long-term cooperation contract.

  3. All payments shall be remitted to the official designated corporate bank account of HAYLEY TEAM LIMITED; payment to personal accounts shall not constitute valid order settlement.

7. Delivery & Logistics Liability

  1. Estimated delivery lead times are for reference only, subject to sea/air carrier schedules, port congestion and customs inspection delays. The Supplier will update tracking numbers once goods are dispatched.

  2. Risk of loss or damage to Industrial Goods transfers to the Client upon the goods departing the Supplier’s designated warehouse, under standard FOB shipping terms.

  3. If the Client selects door-to-door delivery, logistics insurance can be purchased at the Client’s additional cost to cover transit damage for high-value equipment.

8. Warranty & After-Sales Maintenance

  1. All Industrial Goods carry the original manufacturer’s standard warranty ranging from 12 to 36 months, dependent on product category, effective from the date of shipment.

  2. Within the valid warranty period, the Supplier provides free remote technical guidance via email and video consultation. On-site maintenance service shall be subject to separate quotation of labour and travel expenses.

  3. Warranty shall become void if damage results from improper installation, unauthorized disassembly, overloading or man-made misuse of equipment.

  4. Extended paid maintenance packages are available upon client request after standard warranty expiration.

9. Returns, Refunds & Exchanges

  1. Defective products confirmed to have factory quality faults within 30 calendar days after delivery qualify for free replacement or full refund. The Supplier shall bear all international return shipping costs for verified faulty items.

  2. Returns requested due to client error (incorrect model, over-ordering, unneeded stock) are only accepted when goods remain unused, unassembled and sealed with intact original packaging. All return logistics fees shall be covered by the Client.

  3. Custom-manufactured, tailored industrial components cannot be cancelled, returned or refunded once production commences after client written confirmation.

  4. All return applications must be submitted to sales@hayleyteam.com with order number, product photos and detailed fault description for official review.

10. Client Obligations

  1. The Client shall double-check product models, quantities, delivery address and trade terms before confirming orders.

  2. The Client bears full responsibility for import duties, local customs declarations and compliance with the import regulatory laws of their receiving country.

  3. The Client shall inspect all goods immediately upon receipt and notify the Supplier of visible damage or quantity discrepancies within 7 working days; late complaints shall not be accepted.

11. Limitation of Liability

  1. HAYLEY TEAM LIMITED shall not be liable for indirect losses, lost production revenue, downtime losses or consequential damages arising from delayed delivery, stock shortages or minor product defects, to the maximum extent permitted by UK commercial law.

  2. Total aggregate liability of the Supplier for any single order shall not exceed the total invoiced value of that order. This liability cap applies especially to high-unit-price heavy industrial machinery orders.

12. Intellectual Property

  1. All trademarks, brand logos, product drawings, technical documents and website content belonging to HAYLEY TEAM LIMITED remain the exclusive intellectual property of the company.

  2. Clients are prohibited from reproducing, distributing or modifying any Supplier-owned materials without written official consent. All manufacturer technical data provided shall only be used for the Client’s own internal production purposes.

13. Confidentiality

All pricing schemes, bulk order volumes, supply chain channels and client business information exchanged between both parties shall be treated strictly confidential for 5 years after order completion. Neither party shall disclose confidential commercial data to third-party industrial competitors without prior written approval.

14. Force Majeure

Neither party shall be held responsible for any failure to perform contractual obligations caused by events beyond reasonable control, including natural disasters, global logistics suspension, port strikes, government trade sanctions and factory production shutdowns. Affected parties shall notify each other promptly and negotiate revised delivery schedules or order adjustments.

15. Order Cancellation & Cooperation Termination

  1. Orders may be fully cancelled free of charge only before production or shipment arrangements are initiated by the Supplier.

  2. If production or logistics preparation has commenced upon cancellation request, the Client shall compensate the Supplier for incurred raw material, labour and logistics advance costs.

  3. Either party may terminate long-term framework cooperation with 30 working days written notice sent via official email.

16. Governing Law & Disputes

  1. These Terms & Conditions and all transactions between both parties are governed by the laws of England and Wales.

  2. Any dispute arising from quotations, orders or supply contracts shall first be resolved through friendly negotiation via sales@hayleyteam.com. If negotiation fails, disputes shall be submitted to the competent courts of the United Kingdom.

17. Enquiries Regarding These Terms

For clarification on any clause within this Terms & Conditions document, please send your detailed questions to our official business email: sales@hayleyteam.com

Official Company Reference Details (Footer Verification Block)

HAYLEY TEAM LIMITED

Companies House No.: 17155600

Incorporated: 14 April 2026

EORI: GB047389484000

Contact Email: sales@hayleyteam.com

Terms & Conditions